Exchange Policy
At Rivaayat House, customer satisfaction is our priority. Please review our Exchange Policy before placing your order.
No Return & No Refund
We do not offer returns or refunds on any products once they have been delivered.
Exchange Policy
We offer exchanges within 3 days of delivery, subject to the following conditions:
-
The exchange request must be raised within 3 days of receiving the order.
-
The product must be unused, unworn, unwashed, and in its original condition.
-
All original tags, labels, and packaging must be intact.
-
Products showing signs of use, damage, or alteration will not be eligible for exchange.
How to Request an Exchange
-
Contact our customer support within 3 days of delivery.
-
Share your order number and the reason for the exchange.
-
Once approved and the returned product passes quality inspection, the exchange will be processed, subject to stock availability.
Contact Us
For any exchange-related queries, please contact us: